Business IT · Perth, Western Australia
An IT manager for businesses too small to hire one.
MY IT Manager looks after your computers, network, email and backups for a fixed monthly fee, and turns up when something needs fixing. One person who knows your setup, instead of a help desk that doesn't.
Services
Everything with a power cord or a password.
If your business runs on it, we can set it up, look after it and fix it.
Managed IT
Updates, monitoring and maintenance on every computer and server, done on a schedule so problems are caught before they stop work.
Networks and VPN
Routers, switches and Wi-Fi that cover the whole building, plus secure links between sites and for staff working from home.
Email and domains
Business email on your own domain, with mailboxes, aliases and spam filtering set up properly and kept that way.
Backup and recovery
Automatic backups on site and off site, test-restored regularly, so a dead drive or a bad click costs an hour and not a year.
Hardware and parts
New PCs, laptops, printers and replacement parts supplied, set up and moved in, with the old data brought across.
Websites and hosting
WordPress sites built and hosted on our own servers in Perth, and custom web apps when an off-the-shelf product won't do the job.
How we bill
Two ways to work with us.
Billed monthly or yearly
Ongoing management
A fixed fee that covers the routine work of keeping your IT healthy. You know the cost in advance and so do we.
- Scheduled maintenance and updates
- Backup and security monitoring
- Email, domain and hosting renewals handled
- Priority when something breaks
Billed per job
One-off jobs
A quote up front for a defined piece of work, then an invoice when it's done. No contract needed.
- New computer or office setup
- Repairs, upgrades and replacement parts
- Network installs and office moves
- Website builds and custom software
Every invoice is a tax invoice with GST shown. Ask for a quote and you'll get a figure, not a range.
Getting started
From first call to looked after.
Talk
Tell us what you have, what annoys you and what worries you. Twenty minutes is usually enough.
Check-up
We visit and go through the computers, network, email and backups, and write down what we find.
Fix list
You get a plain-English list in priority order, with a price beside each item. Do all of it or the top three.
Ongoing care
If you want it, we take over the routine work and send a short summary each month.
About
You deal with the person doing the work.
MY IT Manager is run by Chris Crawford in Perth. When you call, you get Chris. When someone turns up on site, it's Chris. He already knows how your network is laid out, because he's the one who documented it.
The business runs its own web, mail and VPN servers, so the systems recommended to clients are the same ones in daily use here.
Most clients are small businesses around Perth with between two and thirty staff: trades, workshops, offices and shops that need their IT to work and have no interest in thinking about it.
- ✓Backups tested by restoring a real fileDone
- ✓Windows and firmware updates appliedDone
- ✓Router, Wi-Fi and VPN checkedDone
- ✓Mailboxes and licences reviewedDone
- ✓Security reports read, not just collectedDone
- !UPS battery is 4 years old, replace soonFlagged
An example of the summary managed clients get each month.
Contact
Tell us what's going on.
A broken printer, a slow office or a full takeover of your IT. Call, email or send the details and you'll hear back within one business day.