Business IT · Perth, Western Australia
An IT manager for businesses too small to hire one.
MY IT Manager looks after your computers, network, email and backups for a fixed monthly fee, and turns up when something needs fixing. One person who knows your setup, instead of a help desk that doesn’t.
Services
Everything with a power cord or a password.
If your business runs on it, we can set it up, look after it and fix it.
Managed IT
Updates, monitoring and maintenance on every computer and server, done on a schedule so problems are caught before they stop work.
Networks and VPN
Routers, switches and Wi-Fi that cover the whole building, plus secure links between sites and for staff working from home.
Email and domains
Business email on your own domain, with mailboxes, aliases and spam filtering set up properly and kept that way.
Backup and recovery
Automatic backups on site and off site, test-restored regularly, so a dead drive or a bad click costs an hour and not a year.
Websites and hosting
WordPress sites built and hosted on our own servers in Perth, and custom web apps when an off-the-shelf product won’t do the job.
Two ways to work with us.
Billed monthly
Monthly plan
A fixed fee each month that covers looking after your IT. You know the cost in advance and so do we.
- Scheduled maintenance and updates
- Backup and security monitoring
- Priority when something breaks
- One invoice a month, nothing extra to track
- Remote Support
Billed Yearly
Yearly plan
The same cover, paid once a year. One invoice, and your renewals are all taken care of for the twelve months.
- Everything in the monthly plan
- Email, domain and hosting renewals handled
- One invoice a year
- Renewal reminder before the year is up
Every invoice is a tax invoice with GST shown. Ask for a quote and you’ll get a figure, not a range.
Getting started
From first call to looked after.
Talk
Tell us what you have, what annoys you and what worries you. Twenty minutes is usually enough.
Check-up
We visit and go through the computers, network, email and backups, and write down what we find.
Fix list
You get a plain-English list in priority order, with a price beside each item. Do all of it or the top three.
Ongoing care
If you want it, we take over the routine work and send a short summary each month.
About
You deal with the person doing the work.
MY IT Manager is run by Chris Crawford in Perth. When you call, you get Chris. When someone turns up on site, it’s Chris. He already knows how your network is laid out, because he’s the one who documented it.
The business runs its own web, mail and VPN servers, so the systems recommended to clients are the same ones in daily use here.
Most clients are small businesses around Perth with between two and thirty staff: trades, workshops, offices and shops that need their IT to work and have no interest in thinking about it.
Monthly rounds · Example office, 8 PCs
- Backups tested by restoring a real file
- Windows and firmware updates applied
- Router, Wi-Fi and VPN checked
- Mailboxes and licences reviewed
- Security reports read, not just collected
- UPS battery is 4 years old, replace soon
An example of the summary managed clients get each month.
Contact
Tell us what’s going on.
A broken printer, a slow office or a full takeover of your IT. Call, email or send the details and you’ll hear back within one business day.
- Phone 08 6500 0234
- Email sales@myitmanager.com.au
- Area Perth metro on site, remote support anywhere
- Hours Monday to Friday